Satisfaction Policy

Reef stands behind the products we sell. If you are unhappy with your purchase, you may bring it back to the location where the original purchase was made within 72 hours and we will make it right, subject to the following conditions:

  • Must have more than ½ remaining, in original packaging
  • Limit one (1) replacement per item/SKU (please try an eighth before you stock up on an ounce of one strain that may not be for you, as we can only replace one eighth per strain, for example)
  • Non-medicated merchandise can only be returned if it is defective
  • Exchange must be for the same price tier and weight
  • Discounted/sale/promotional items not eligible for exchange
  • No cash refunds
  • Customers who abuse this policy may be deemed ineligible at store manager’s discretion

Specials and Discounts

All Reef Dispensary locations in Arizona and Nevada have ongoing “flash sales” which are updated weekly (typically on Tuesdays, but sometimes the schedule shifts due to holidays or special events).

Nevada Discounts
Reef Nevada locations offer 10% off every day for locals (with NV ID), seniors (60+), and veterans with proof of service*.

Every Wednesday is Local Love Wednesday at Reef Dispensary locations in Nevada, where local customers with Nevada ID take an extra 10% off for a total of 20% off!!

Arizona Discounts
Reef Arizona locations offer 10% off every day for seniors (60+) and veterans with proof of service*.

Every Monday is Medical Monday at Reef Dispensary locations in Arizona, where patients with a valid Medical Marijuana Registry Identification card issues by the Arizona Department of Health Services take an extra 10% off for a total of 20% off!!

Discount Terms

All discounts and specials are offered for a limited time. Management reserves all rights.

*Veterans must show proof of service. We accept the following documents:

  • Veteran Health Identification Card from the Department of Veterans Affairs
  • ‘Veteran’ printed on any US driver’s license
  • DoD Military ID Card or Veteran ID Card
  • DD214 Report of Separation form

We will scan a copy of your proof of service so that you get your discount automatically in the future, except in the case of DoD card or DD214, as these documents should not be copied/scanned/photographed. In such case, a store manager will complete a verification form and scan that instead.

Loyalty Program

Earning Loyalty Points

Points will be automatically added to your customer account each time you, as an eligible Loyalty Program member, make a purchase at a Reef Dispensary location, earning one (1) point for each pre-tax dollar spent. Points can be earned/redeemed across multiple Reef Dispensary locations within a given state, but DO NOT transfer from state to state.

Redeeming Loyalty Points

66.67 points can be redeemed for $1.00 off of any purchase at a Reef Dispensary location in the state where the points were earned. When you shop, a Reef Dispensary team member should let you know if you have points available to redeem and the amount. Loyalty points redemptions are always applied first to the full retail price of the item. Further sales/discounts (such as percentage-based flash sales) may be combined with loyalty point redemptions, but the final sale price will be calculated based on the item price after any loyalty point redemptions.

Additional Rewards Discount Offers

Provided the individual Loyalty Program member is opted in to receive emails, he/she may also be entitled to receive additional, exclusive point offerings and offers available only to the Loyalty Program members.

Points Expiration

Loyalty points awarded based on purchases in a given state will expire twenty four (24) months after your last purchase at a Reef Dispensary location in the state. Tryke Companies is not obligated to inform you of such expiration prior to the date thereof.

Eligibility

Tryke Companies reserves the right at its sole discretion to modify, suspend or cancel the Reef Dispensary Loyalty Program accounts, without notice for any conduct that we, in our sole discretion, believe is in violation of acceptable usage of our Loyalty Program. We also reserve the right to revoke loyalty points if we feel the participant has tried to abuse the Rewards Program in any way.

Privacy

Please review our Privacy Policy. By participating in the program, you are agreeing to Reef Dispensary’s collection and use of your personal information and acknowledge that you have read and accepted our Privacy Policy.

Limitation of Liability

By entering into the Reef Dispensary Loyalty Program, participants release and hold harmless Tryke Companies, its licensees, affiliates, subsidiaries, merchant partners, advertising and promotion agencies and their respective directors, officers, employees, representatives and agents from any and all liability of any injuries, loss or damage of any kind arising from or in connection with this Loyalty Program or acceptance or use of any points given. No responsibility is assumed for any computer, telephone, cable, network, satellite, electronic or Internet hardware or software malfunctions, failures, connections, availability or garbled or jumbled transmissions, or service provider/Internet/website/use net accessibility or availability, traffic congestion, or unauthorized human intervention. The foregoing causes are not exhaustive. Changes to the same can or will be made at the sole discretion of Tryke Companies as and when required without giving notice or any form of communication to Loyalty Program members as individuals or groups.

General Conditions

Reef Dispensary shoppers who create an in-store account will be entered automatically into the Reef Dispensary Loyalty Program. There is a limit of 1 account per person. Reward points cannot be exchanged for cash.

This Rewards Program is void where prohibited by law. Except as otherwise expressly prohibited or limited by applicable laws, Tryke Companies reserves the right to cancel, change, modify or revise the Reef Dispensary Loyalty Program, rewards, and benefits at any time with or without notice. In addition Tryke Companies reserves the right, at its sole discretion, to disqualify any individual it finds, in its sole discretion, to be tampering with the entry process or the operation of the Reef Dispensary Loyalty Program; to be in violation of the Terms of Use of the website or of posted store rules; or to be acting in a disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Any use of robotic, automatic, macro, programmed or like entry methods will void all such entries by such methods. In the event of a dispute as to entries submitted by multiple users having the same email account, the authorized subscriber of the email account used to enter the program at the actual time of entry will be deemed to be the user and must comply with these rules.
If you have any questions regarding these terms and conditions please contact us.